Terms of service
This website is operated by AMY ELEVE. Throughout the site, the terms “we”, “us” and “our” refer to AMY ELEVE. By accessing our website and purchasing from us, you agree to be bound by the following Terms of Service, including all policies referenced within them.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to offer our products and services to you.
1. Online Store Terms
By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian.
You may not use our products for any unlawful or unauthorized purpose, nor violate any laws in your jurisdiction, including copyright laws.
Any breach of these Terms may result in termination of your access to our Services.
2. General Conditions
We reserve the right to refuse service to anyone at any time for any reason.
You understand that content you provide (excluding payment information) may be transferred unencrypted across various networks. Payment information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without written permission from us.
3. Product Information & Pricing
We aim to display our products and colours as accurately as possible. However, we cannot guarantee your device’s display will reflect exact colours.
All prices and product descriptions may change without notice.
We reserve the right to:
- Limit product quantities
- Refuse or cancel orders
- Discontinue products at any time
4. Orders & Billing
You agree to provide accurate billing, shipping, and account information for all purchases.
We reserve the right to cancel or limit orders that appear fraudulent, unauthorized, or placed by resellers.
5. Returns & Refunds
Please review our Refund Policy for information regarding returns, exchanges, and refunds.
Due to hygiene reasons, opened or used lash products may not be eligible for return.
6. Third-Party Services & Links
Certain content or services available through our website may include materials from third parties.
We are not responsible for third-party websites, products, or services linked on our website.
7. User Comments & Feedback
If you send us suggestions, reviews, comments, or creative ideas, you agree that we may use them without restriction or compensation.
You agree not to submit unlawful, abusive, defamatory, or misleading content.
8. Personal Information
Your submission of personal information through the website is governed by our Privacy Policy.
9. Prohibited Uses
You may not use the website:
- For unlawful purposes
- To violate laws or regulations
- To upload malicious code or viruses
- To collect personal information of others
- To harass, abuse, or discriminate against others
- To interfere with website security
We reserve the right to terminate access for prohibited use violations.
10. Disclaimer of Warranties & Liability
All products and services are provided “as is” and “as available” without warranties unless otherwise required by law.
AMY ELEVE shall not be liable for:
- Indirect or consequential damages
- Loss of profits or data
- Delays or interruptions in service
Nothing in these Terms excludes liability that cannot legally be excluded under UK law.
11. Governing Law
These Terms of Service shall be governed and interpreted in accordance with the laws of England and Wales.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the website following changes constitutes acceptance of those changes.
13. Contact Information
Questions about these Terms of Service should be sent to: